Guardian Exercise Rehabilitation’s Telehealth Services

Our Exercise Physiologists endeavour to make a difference to people’s lives by empowering them through high-quality rehabilitative exercise programmes. For two-decades, we have been assisting clients nationally primarily with community-based programmes, facilitating programming out of local gymnasiums and leisure centres, as well as in people’s homes and local outdoor recreation facilities. However, for a number of years – and to assist in servicing remote-located clients primarily, we have also been delivering specific services via Telehealth.

Given the current environment and necessity for physical distancing, and noting that physical and mental health is as important as ever, we have greatly expanded our Telehealth services so as to allow us to continue to provide assistance and support with rehabilitative exercise services.

We are committed to supporting as many individuals as possible to get back to optimal health and wellness in these difficult times.

How does Telehealth work?

At Guardian Exercise Rehabilitation, our Telehealth services link our clients with an Exercise Physiologist through videoconferencing for the purpose of:

1. Conducting an initial assessment to discuss individual needs and formulate a plan and goals.

2. Completing subsequent review sessions to set-up an exercise programme and to provide ongoing progressions of the programme working towards the agreed goals.

3. Providing relevant education and support through thoughtful means.

Telehealth is the delivery of health care services, where distance is a critical factor, by all health care professionals using information and communication technologies for the purpose of providing care to assist with advancing the health of individuals  (WHO – The World Health Organization).

We're here to help! Appointments available within 24 hours.

We are ready and committed to assist clients safely and with our usual personalised and personable approach.

Why are Telehealth Services so important now?

There is society-wide awareness of the significant and sinister ill-health effects associated with COVID-19; however, we need to remain mindful of the secondary impacts on physical and mental health that social isolation, disruption to routine and lifestyle, financial uncertainty, delayed return to work and reduced physical activity will have on our society. In fact, the Australian government themselves have highlighted the psychological side effects of COVID-19 and have voiced concerns regarding the long-term impacts of isolation, and that the fear and panic in the community could cause more harm than COVID-19.

Expert guidance with individualised exercise can not only help with ongoing progress in rehabilitation from personal injury or illness but, may also assist in managing the secondary physical and mental health impacts resulting from the COVID-19 situation. More on our company policy related to COVID-19  here >

What can our clients expect?

1. The same standard of excellent care and clinical expertise as with services delivered in person noting Guardian has many years of experience with Telehealth services.

2. Assistance with setting up the technology to enable participation in Telehealth services.

3. Flexibility in providing constant appointment availabilities.

4. Support, guidance and education from an Exercise Physiologist in using various technologies and resources that are appropriate for individual needs and circumstances.

5. Intuition, imagination and determination to create bespoke, enjoyable and effective programmes.

6. Regular touch-points and progressions with an Exercise Physiologist working towards individual goals.

7. Absolute sensitivity and security with online handling of medical information.

“This Wednesday I wanted to cancel my appointment due to the COVID-19, however Kara gave me the option of Telehealth. We were still able to run through how to safely exercise to manage my CFS condition. Kara educated me around RPE, she also demonstrated and guided me through three amended resistance exercises. I was pleased to be able to continue with my programme and feel motivated and confident with Kara’s support.”

Workers’ Compensation Client

“The accessibility and personal skills of Hailey for me as a client were fantastic, and well suited to my needs. The integration of personal/ professional interaction was wonderfully apt and tailored to me, which made a world of difference . . . got me back to a job I can do and my quality of life is vastly improved.”

Life Insurance Client

What does the evidence say?

There is extensive, high-quality scientific literature that details the efficacy of delivering Telehealth services for individuals experiencing a vast array of injuries or illness; some selected examples:

• Telehealth services are practically feasible and appropriate for support during the COVID-19 pandemic.

• A comprehensive review of research found results from three individual trials that showed that Telehealth was beneficial in improving quality of life for those suffering with chronic low back pain.

• Research has reported high client satisfaction with a 6-week Telehealth rehabilitation intervention compared to usual care after total knee arthroplasty.

• An 8-week Telehealth exercise programme may improve adverse effects and maintain benefits in breast cancer survivors – with improvements noted in cognitive functioning, pain severity, muscular strength and total fatigue.

• Telehealth modalities including the web, telephone and videoconference delivered to clients with cardiometablic disorders such as diabetes, Chronic Obstructive Pulmonary Disease (COPD), Irritable Bowel Syndrome (IBS) and heart failure were found to significantly improve health outcomes.

• Telehealth services have been shown to be effective in supporting recovery from Mental Illnesses including depression, anxiety and Post Traumatic Stress Disorder (PTSD).


Dario, A et al. (2017). Effectiveness of telehealth-based interventions in the management of non-specific low back pain: a systematic review with meta-analysis. The Spine Journal.

Galiano-Castillo, N et al. (2016). Telehealth System: A Randomized Controlled Trial Evaluating the Impact of an Internet-Based Exercise Intervention on Quality of Life, Pain, Muscle Strength, and Fatigue in Breast Cancer Survivors. Journal of Cancer.

Garcia-Lizana, F., Munoz-Mayorga, I. (2010). Telemedicine for depression: A systematic review. Perspectives in Psychiatric Care.

Lee, A. (2018). Telehealth Physical Therapy in Musculoskeletal Practice. Journal of Orthopaedic and Sport Physical Therapy.

Rush, K et al. (2018). The efficacy of telehealth delivered educational approaches for patients with chronic diseases: A systematic review. Patient Education and Counselling.

Turgoose, D et al. (2018). Systematic review of lessons learned from delivering tele-therapy to veterans with post-traumatic stress disorder. Journal of Telemedicine and Telecare.

Zhou, X et al. (2020). The Role of Telehealth in Reducing the Mental Health Burden from COVID-19. Telemedicine and e-Health.