In line with governmental and accrediting-body recommendations, we are continuing to offer in-person services across all of our Offices in addition to our greatly expanded Telehealth-services. All circumstances are being appraised on an individual basis dependent on a multitude of factors including client preference, but with health and safety as the priority.
Where in-person services are occurring, an extensive triage and precautionary framework has been developed; this includes, but is not limited to:
- Appraisal of appropriate consultation-venue with necessity for social distancing practices throughout;
- Screening (of clients and staff) for any ill-health, particularly respiratory/cold-like symptoms;
- Consideration of personal health and social circumstances and factors;
- Additional sanitary precautions including personal hygiene/ hand sanitisation, face masks (where appropriate) and considerations for shared exercise-equipment;
- As advisable – engagement with, and approval from, necessary authorities including Medical Practitioner/s and/ or Insurer; and
- Unwavering adherence to all Federal and State/Territory legislations and guidelines.
Throughout this challenging period, we endeavour to achieve absolute continuity with all services irrespective of delivery-modality, and will exhaust every means possible of intuition, imagination and determination to create bespoke, enjoyable and effective ongoing programs.
We will change and update our approach as the need arises; please do not hesitate to ask us if you have any questions or concerns about how we may adjust our services to suit your needs.
